What are the delivery charges?
Australia
Orders under $100, Shipping = $8
Orders between $100 & $300, Shipping = $10
Orders over $300, Free Shipping
Overseas
Orders less than $400, Shipping = $25*
Orders over $400, Shipping = $35*
*Shipping charges may vary depending on your region and the size of your order. We will contact you with any variation before processing your order.
What postal service is used?
All orders will be sent via Australia Post and require a signature for collection.
How long will my order take to deliver?
Orders received before 12pm, Mon-Fri, are generally sent the same day, and the majority of orders are delivered within 1-2 days, depending on your location. The following delivery times are an approximate guide only.
| Victoria | |
| Destination | Delivery By (Business Day after Posting) |
| Metropolitan areas | 1 - 3 business days |
| Country Victoria | 2 - 4 business days |
| SA, TAS, NSW, ACT, QLD | |
| Destination | Delivery By (Business Day after Posting) |
| Metropolitan areas | 2 - 4 business days |
| Country locations | 3 - 5 business days |
| WA, NT, Far North QLD | |
| Destination | Delivery By (Business Day after Posting) |
| Metropolitan areas | 3 - 5 business days |
| Country locations | 4 - 6 business days |
Can you deliver my order via Express Post?
Urgent orders can be sent via Express Post Satchels. If you require this service please request Express Post within the additional comments area during checkout. Express Post will be charged $16.00. Size limits are 5kg and/or 435mm x 510mm. Please contact us for a quote if you require a large order sent via Express Post Parcels.
My order has not arrived. What should I do?
You will receive an email notification when your order has been dispatched which will include your order tracking details. If your order has not arrived by the estimated delivery time to your area, use your order tracking details to find your order. The majority of missing orders are generally awaiting collection from your local post office. If convenient please contact your local Post Office to see if your parcel is awaiting collection.
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